Kattava opas lankojen ostamiseen Suomessa: Nopeaa ja luotettavaa toimitusta

A comprehensive guide to buying yarn in Finland: Enjoy fast and reliable delivery

August 28, 2024

At our store, we know how important it is to get high-quality yarn delivered swiftly and securely. Whether you’re an experienced knitter or just starting out, understanding the delivery process can enhance your shopping experience. Here’s a detailed guide on what to expect when buying yarn in Finland, and how our delivery service is designed to meet your needs.

1. Delivery Methods: Tailored to Your Preferences

We partner with Posti to handle all our deliveries, ensuring reliable service for both domestic and EU orders. During checkout, you’ll have the option to select the delivery method that best fits your needs, whether you prefer standard or expedited shipping.

2. Delivery Time: Fast, Efficient, and Reliable

Our goal is to provide prompt delivery. Orders for products in stock are typically dispatched within 0-1 business days. Once shipped, you can expect your yarn to arrive within 1-3 business days throughout Finland. We aim to meet these timelines, but please be aware that external factors can sometimes affect delivery speeds.

3. Shipping Costs: Transparent Pricing

Shipping costs are calculated based on the size, weight, and destination of your order. You’ll see the exact shipping cost during checkout before you confirm your order, so you can plan your purchase without any unexpected charges.

4. Order Tracking: Stay Informed Every Step of the Way

After your order is shipped, you’ll receive an email with a Posti tracking number. This allows you to monitor your shipment’s progress in real-time, offering peace of mind as you wait for your yarn.

5. Handling Delivery Issues: We're Here to Assist

If you encounter any delays or issues with your delivery, please contact our customer service team right away. We’ll do our utmost to resolve any problems promptly. However, please note that we cannot be held responsible for delays caused by Posti or other third-party services.

6. Delivery Confirmation: Ensure Accurate Receipt

Delivery is considered complete when the product is handed over to you or an authorized person. Please inspect your order upon receipt and notify us immediately if you find any discrepancies or damages.