Terms of service
Terms of Service
1. General
Villama is a Finnish online store operating at www.villama.fi. These terms of service apply to the use of Villama's website and its services. By using the website, you agree to these terms and commit to adhering to them.
2. Service Provider
Service Provider: Villama
Business ID: 3464766-2
Address: Puutarhatie 20 B, 01300 Vantaa, Finland
Email: contact@villama.fi
Phone: +358 45-6739890
3. Customer Responsibilities
The customer agrees to use Villama's website and services in accordance with the law and good practices. The customer may not use the site or services for illegal or unauthorized purposes.
4. Products and Prices
Villama sells products with prices listed in euros (EUR). Prices include value-added tax (VAT) unless otherwise stated. Villama reserves the right to change prices and product information without prior notice.
5. Ordering and Payment
Orders are placed on Villama's website. The customer is responsible for the accuracy of the information provided. Villama accepts payments by credit and debit cards, as well as other payment methods available at checkout. Payments are processed through secure connections.
6. Delivery and Shipping Costs
We deliver products in Finland to Finnish postal addresses through Posti services. Shipping costs and delivery times vary depending on the order size, content, and delivery address. Products in stock are generally delivered on the same or next business day.
7. Right of Withdrawal and Returns
According to EU legislation, the customer has the right to cancel the order within 14 days without providing a specific reason. The withdrawal period starts from the day the customer receives the products. The returned product must be unused and in its original packaging. The customer is responsible for return shipping costs.
8. Privacy
Villama processes customers' personal data in accordance with data protection laws. For more information, please refer to our privacy policy.
9. Intellectual Property Rights
All content on Villama's website (texts, images, logos, etc.) is the property of Villama or its partners and may not be copied or used without permission.
10. Limitation of Liability
Villama is not liable for indirect or consequential damages arising from the use of the website or delays in services. Villama does not guarantee that the site will operate without interruption or errors.
11. Changes to Terms
Villama reserves the right to change these terms of service at any time. Changes will take effect when published on the website.
12. Applicable Law and Dispute Resolution
These terms of service are governed by Finnish law. Any disputes arising from these terms will be handled by the Helsinki District Court.
13. Contact Information
If you have any questions about these terms of service, you can contact us at:
Email: villamaglobal@gmail.com
Address: Puutarhatie 20 B, 01300 Vantaa, Finland